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We're Here to Help

Whether you need design advice, have questions about an order, or want to schedule a showroom visit, our team is ready to assist you.

Call Us

1-800-MODERN (663-376)

Mon-Fri: 9am-8pm EST

Email Us

info@modernhome.com

Response within 24 hours

Live Chat

Chat with a specialist

Available 9am-8pm EST

Book an Appointment

Free design consultation

In-store or virtual

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Quick Answers

Frequently Asked Questions

Standard white glove delivery takes 2-4 weeks. Express delivery is available within 1-2 weeks for an additional fee. Delivery times may vary based on location and product availability.

Our white glove service includes delivery to your room of choice, unpacking, assembly (if required), placement, and removal of all packaging materials.

Yes! We offer a 30-day return policy. Items must be in original condition. Return shipping is free for defective items; a pickup fee applies for other returns.

Yes! We offer complimentary design consultations both in-store and virtually. Our design experts can help you select the perfect pieces for your space.

Our 10-year warranty covers defects in materials and workmanship, including frame, springs, and cushion cores. Normal wear and fabric/leather are covered for 2 years.

Currently, we ship within the United States and Canada. International shipping options are coming soon. Contact us for special arrangements.

Find Us

Our Showrooms

New York Flagship

123 Design District
Manhattan, NY 10001

Hours: Mon-Sat 10am-7pm, Sun 11am-6pm

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Los Angeles

456 Arts Boulevard
West Hollywood, CA 90069

Hours: Mon-Sat 10am-7pm, Sun 11am-6pm

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Chicago

789 Furniture Row
River North, IL 60654

Hours: Mon-Sat 10am-7pm, Sun 11am-6pm

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