About Us - TOOLPRO Professional Tools & Hardware

40 Years of
Excellence

Our Story

Built on Professional Heritage

Founded in 1985 in Houston, Texas, TOOLPRO began as a small family-owned hardware store with a simple mission: provide professional tradespeople with the quality tools they need to get the job done right.

Over four decades, we've grown from a single storefront to a nationwide network serving hundreds of thousands of contractors, builders, and DIY enthusiasts. Through it all, we've never lost sight of what made us successful: expert knowledge, quality products, and unwavering customer service.

Today, TOOLPRO carries over 50,000 products from the world's leading tool manufacturers. Whether you're framing a house, wiring a building, or tackling a weekend project, we have the tools and expertise to help you succeed.

50K+ Products

500K+ Customers

150+ Locations

98% Satisfaction

What Drives Us

Our Core Values

Quality First

We only stock products that meet our rigorous quality standards. Every tool we sell is tested and approved by professionals who use them daily.

Expert Knowledge

Our team includes certified tradespeople, former contractors, and product specialists who understand your challenges and can recommend the right solutions.

Customer Commitment

Your success is our success. We back every sale with industry-leading support, hassle-free returns, and warranty service that stands behind your purchase.

Fast Fulfillment

With strategically located distribution centers, we deliver most orders within 1-2 business days. Because downtime costs money, we work to get you working.

Competitive Pricing

Professional tools shouldn't break the bank. We leverage our buying power and efficient operations to offer the best prices in the industry.

Sustainability

We're committed to reducing our environmental impact through responsible packaging, recycling programs, and partnerships with eco-conscious manufacturers.

Meet The Experts

Our Leadership Team

Robert Johnson

CEO & Founder

Sarah Martinez

COO

Michael Chen

Head of Products

Emily Davis

Customer Experience

Quality Assurance

Professional-Grade Standards

At TOOLPRO, we don't just sell tools - we test them. Our quality assurance team puts every product through rigorous testing before it reaches our shelves. This includes stress tests, durability assessments, and real-world performance evaluations conducted by professional tradespeople.

We work directly with manufacturers to ensure products meet or exceed industry standards. Any tool that doesn't pass our quality checks doesn't make it to our customers. It's that simple.

100% authentic brand products - no knockoffs
Full manufacturer warranty on all products
In-house testing and quality verification
Direct partnerships with top manufacturers

Our Journey

40 Years of Growth

1985

The Beginning

Robert Johnson opens the first TOOLPRO store in Houston, Texas with just 500 square feet of retail space.

1995

Regional Expansion

TOOLPRO expands to 25 locations across Texas and the Gulf Coast, becoming a trusted name among contractors.

2010

Going National

Launch of e-commerce platform and expansion to 100+ locations nationwide, serving customers in all 50 states.

2025

Industry Leader

Today, TOOLPRO operates 150+ locations with over 50,000 products, serving half a million customers annually.

About TOOLPRO