1-800-TOOLPRO support@toolpro.com Mon-Sat: 7AM - 9PM
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Contact Us

Home Contact

Headquarters

123 Industrial Blvd
Houston, TX 77001
United States

Phone Support

Toll-Free: 1-800-TOOLPRO
Local: (713) 555-0199
Available: Mon-Sat, 7AM-9PM CST

Email

General: support@toolpro.com
Sales: sales@toolpro.com
Pro Services: pro@toolpro.com

Business Hours

Monday - Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 8:00 PM
Sunday: 9:00 AM - 6:00 PM

Send Us a Message

Have a question or need assistance? Fill out the form below and our team will get back to you within 24 hours.

For Professionals

Pro Services & Support

Business Accounts

Net-30 terms, volume discounts, and dedicated account managers for contractors and businesses.

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Job Site Delivery

Same-day and next-day delivery available for urgent job site needs. Schedule recurring orders.

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Tool Repair

Factory-authorized repair services for all major brands. Quick turnaround times.

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Training & Demos

Product demonstrations and training sessions available at all locations and on-site.

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Quick Help

Frequently Asked Questions

What are your shipping options?

We offer free standard shipping on orders over $99. Express shipping (1-2 business days) and same-day delivery are available in select areas. Pro account holders receive additional shipping benefits.

What is your return policy?

We offer a 30-day hassle-free return policy on most items. Products must be in original packaging and unused condition. Some items like safety equipment and custom orders may have different return terms.

How do I track my order?

Once your order ships, you'll receive an email with tracking information. You can also track orders by signing into your account or using the "Track Order" link in the header with your order number and email.

Do you offer price matching?

Yes! We'll match any competitor's advertised price on identical in-stock items. Simply contact our customer service team with proof of the competitor's price within 14 days of purchase.

How do I open a Pro account?

Pro accounts are free to open. Simply register online or visit any TOOLPRO location with your business information. Pro members receive exclusive discounts, early access to sales, and dedicated support.

Find Us

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